FAQs

Privacy Policy

1. Introduction

At Kandia Luxury Transportation, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and protect your personal information when you use our services or visit our website.

2. Information We Collect

We collect personal information from you when you:

  • Make a booking or request a quote

  • Contact us through our website, email, or phone

  • Subscribe to our newsletter or marketing communications

Personal Information Collected:

  • Name

  • Contact information (email, phone number)

  • Payment information (credit/debit card details)

  • Travel details (pick-up and drop-off locations, travel times, special requests)

  • Any other details you voluntarily provide

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process and manage your bookings or inquiries

  • To communicate with you regarding your booking, confirmations, and updates

  • To process payments securely

  • To improve our services and website based on your feedback

  • To send promotional offers or updates, if you've opted in to receive them

4. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information. These include:

  • Encryption of sensitive data such as payment information

  • Secure storage of personal information

  • Access controls to ensure only authorized personnel can view your data

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:

  • Service providers who assist in booking, payments, or other related services (e.g., payment processors)

  • Legal or regulatory authorities, if required by law

6. Cookies

Our website uses cookies to enhance your browsing experience. These cookies may collect non-personal information such as browser type, pages visited, and time spent on the site. You can disable cookies through your browser settings, but doing so may limit the functionality of the website.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., social media platforms). We are not responsible for the privacy practices of these external websites, and we encourage you to read their privacy policies.

8. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of receiving marketing communications

  • Request a copy of the information we hold about you

To exercise any of these rights, please contact us at: contact@kandialuxurytansportation.com

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated date at the bottom of the policy.

10. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Kandia Luxury Transportation
Email: contact@kandialuxurytansportation.com
Phone: 760-808-5881

Last updated: Oct 1, 2024