FAQs
Privacy Policy
1. Introduction
At Kandia Luxury Transportation, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and protect your personal information when you use our services or visit our website.
2. Information We Collect
We collect personal information from you when you:
Make a booking or request a quote
Contact us through our website, email, or phone
Subscribe to our newsletter or marketing communications
Personal Information Collected:
Name
Contact information (email, phone number)
Payment information (credit/debit card details)
Travel details (pick-up and drop-off locations, travel times, special requests)
Any other details you voluntarily provide
3. How We Use Your Information
We use your personal information for the following purposes:
To process and manage your bookings or inquiries
To communicate with you regarding your booking, confirmations, and updates
To process payments securely
To improve our services and website based on your feedback
To send promotional offers or updates, if you've opted in to receive them
4. How We Protect Your Information
We implement a variety of security measures to ensure the safety of your personal information. These include:
Encryption of sensitive data such as payment information
Secure storage of personal information
Access controls to ensure only authorized personnel can view your data
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:
Service providers who assist in booking, payments, or other related services (e.g., payment processors)
Legal or regulatory authorities, if required by law
6. Cookies
Our website uses cookies to enhance your browsing experience. These cookies may collect non-personal information such as browser type, pages visited, and time spent on the site. You can disable cookies through your browser settings, but doing so may limit the functionality of the website.
7. Third-Party Links
Our website may contain links to third-party sites (e.g., social media platforms). We are not responsible for the privacy practices of these external websites, and we encourage you to read their privacy policies.
8. Your Rights
You have the right to:
Access, update, or delete your personal information
Opt out of receiving marketing communications
Request a copy of the information we hold about you
To exercise any of these rights, please contact us at: contact@kandialuxurytansportation.com
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated date at the bottom of the policy.
10. Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
Kandia Luxury Transportation
Email: contact@kandialuxurytansportation.com
Phone: 760-808-5881
Last updated: Oct 1, 2024